Privacy Policy

When hiring and accessing the services of this Application you have all information about the finishes and complementary products of Florense. The information you use and share with the application have the purpose of visually demonstrating to customers all the possible combinations of finishes and complementary products offered by FLORENSE to customers to facilitate their choice. Therefore, you agree that your data informed (e-mail account), are to be used only and exclusively to access the application. Since your data will not be shared, only your username and password will be stored, according to Regulation # 13.709/2018. Your data will not be used for commercial content, advertisements, or media matters. Also, your app access will not be tracked. Any request you need to make regarding your data, can be answered by phone # 0800 970 0053.

Safety

It is important to clarify that FLORENSE keeps a very strict internal control over the access to your data, and it uses cyber mechanisms to ensure that there is no misuse on your data.

Public Authority

FLORENSE will only provide your data to Public Authorities when the request is made according with the legislation. We do not provide this information when it does not comply with the legal requirements.

Password Care

Despite the efforts made by Florense to guarantee the security of your data regarding the use of services and to Internet content, it involves some risks and exposures.

Thus, it is important that you also do your part, by taking the following measures that can reduce the risks involved:

• Do not inform your password to third parties.
• Create a difficult to guess password combining letters, numbers and special characters.
• Avoid using a single password for several sites and do not forget to change the password from time to time or immediately if you suspect of being compromised.
• Click on “exit” or “logoff” after finishing your browsing.
• Pay double attention when accessing personal accounts on public access computers.
• Always keep your operating system and anti-virus updated.

The password is the main line of defense against unauthorized access. The more complex it is, the strongest is the protection against attacks and breaches of your privacy. FLORENSE uses security cyber technologies and safety procedures to protect your personal information against loss, theft and illegal access, changes and access by unauthorized users. However, it is necessary to be aware that no security measure in the market is totally secure. Finally, we inform that to adapt the users’ expectations to the application, FLORENSE may eventually modify its Privacy Policy; so, it is important that you check and review our policy regularly.